There are a number of signs this is a scam. They will pressurise you to make a quick decision and won’t give you time to think. You are then offered a special offer, one day only, often only available for a limited number of customers so you must do it now. You receive a phone call, and the scammers say they are from a familiar price comparison website that you might have used in the past. But criminals are using cloned keys to top up energy credit illegally and energy companies do not receive payment for energy used, and the customer ends up paying for the energy twice – first to the fraudsters and then to their energy company. People are offered a cut price deal on their doorstep, for example £50 of electricity meter top-up for a cash payment of just £25. People on pre payment meters are offered "cut-price energy", according to Action Fraud. These scams focus on the rising costs of energy They should never respond to a text or email.
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If people pay in other ways (not direct debit) they will be sent a letter with details of how to claim the rebate. The Local Government Association has given guidance that people who pay for council by direct debit will receive the government’s energy rebate directly into their bank account. There’s a new council tax refund scam doing the rounds relating to the energy rebate of £150, according to a Which? scams update.
For more info and to register, send an email to tax refund scam Lindsey, who heads up our Scams Prevention Service, will give you lowdown the latest scams in this fun and informative update. Everyone is a potential scam victim - all we can do is reduce our risk by knowing the way scammers operate and keeping up with the ways they might trick us into parting with our money.
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